Our customer stories
Teamwork achieves great results
Learn about some of our cases and clients experiences.
Our customer stories
Learn about some of our cases and clients experiences.
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The main challenge was to create a platform where viewers could simultaneously watch events (movies, music, sports) and participate in live chats, including interactions with celebrities.
Product Manager
UNITED KINGDOM
"When we started building our real time video product, we were working on a pretty lean team, so we reached out to Qualabs to get feedback on the user experience of this new product. This really helped us understand where the documentation maybe was weak or where we picked the wrong abstraction potentially in an SDK, to help us refine the product, make it easier when we came to launching it and gave us more confidence. It's always great working with the team, we've worked on a variety of projects over the years including other products that we've launched, testing across devices, score different video players and obviously getting feedback on this early stage project, was great as well."
The client faced numerous issues with their new intercom call system. Users experienced frequent call failures, mobile app crashes during calls, delayed video appearance, and high latency. The root cause included the use of an outdated webRTC version set to lose browser support, a lack of bug traceability, and system inflexibility.
Moon Qnights, our dedicated video team, faced several challenges while working with a client in the healthcare technology industry. They were tasked with working on all aspects of video to build a telemedicine platform from scratch and to higher standards, which required adopting a rapid application development (RAD) approach.
The client needed their streaming platform solution to be stable and scalable to generate events without system downtime, being able to support a large number of participants with high quality of the video and without impacting the product's ease-of-use for non-IT professionals.